- Process received orders and enter information in the system
- Check the availability of ordered parts and notify the customer of the order’s expected delivery date
- Coordinate the shipment of orders and prepare the necessary documents
- Answer customer questions
- Follow up on pending orders
- Maintain good business relationships with customers
- Plan the pick-up of customer orders
- Handle pick-up requests with carriers such as Dicom, Purolator, Gojit, UPS, etc.
Customer Service Agent
Saint-Germain-de-Grantham
Competitive salary
3 weeks of vacation
Are you passionate about customer service and interested in the agriculture sector? Become our Customer Service Agent and enjoy a great work experience within a dynamic team!
2025-11-14 12:00:00 a.m.
Valmetal
Duties and responsibilities
Social benefits
- Friday afternoons off year-round
- Up to 5 weeks of vacation per year, including 3 weeks of vacation upon being hired
- Group insurance
- 13 paid holidays
- Telemedicine service
- Pension plan with employer contribution
Your profile
- Customer service oriented
- Highly organized
- Ability to work in a team
- Good priority management
- Knowledge of the Office suite (Word, Outlook, Excel)
- Bilingual (English and French), both written and spoken (asset)
- Punctual
- Courteous and helpful
Qualifications
- Stimulating family atmosphere
- Diversity and inclusion
- Fun, dynamic and supportive
Work atmosphere
- Diversity and inclusion.
- Stimulating family atmosphere.
- Fun, dynamic, and supportive.
- Unlimited employees' recognition
Valmetal has a policy of non-discrimination in hiring.
Apply
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