- Be the first responder (mainly remote) for troubleshooting and technical requests from customers or the sales team by using a ticketing system;
- Contribute to the selection of equipment to meet the needs of the installation;
- Participate to the creation of service bulletins in collaboration with the Technical Writer;
- Train users on products or equipment as needed (e.g.: service school)
- Visit farms as needed to solve technical problems (testing, troubleshooting)
- Participate in equipment design
- Contribute to the improvement of existing products and be responsible for certain product lines
- Perform prototype testing with the workshop team;
- Manage tests to identify, analyze and resolve a problem situation in collaboration with a team of designers.
Mechanical Engineer and Technical Support
Saint-Germain-de-Grantham
Competitive salary
3 weeks of vacation
Are you a mechanical engineer looking for a new challenge? If you’re known for your quick thinking and practicality, we want to hear from you! Here’s your chance to be the first line of contact for requests for technical support and product improvements, and even help with equipment design. Put your ambitions to work! Competitive salary.
2023-07-31 12:00:00 a.m.
Valmetal
Duties and responsibilities
Social benefits
- Flexible schedule with convenient office hours
- Friday afternoons off year-round
- Up to 5 weeks of vacation per year, including 3 weeks of vacation upon being hired
- Group insurance
- 13 paid holidays
- Telemedicine service
- Pension plan with employer contribution
- Possibility of accumulating a bank of hours for extra leave
Your profile
- Demonstrate autonomy
- Have good organizational skills and good adaptability
- Be a quick thinker and possess a strong problem-solving skill
- Be customer-service oriented
- Ability to manage priorities
- Have a collaborative and team spirit
- Bilingual, both written and spoken (must)
- Be available to travel occasionally
Qualifications
- Diploma of vocational studies (DEP) in electromechanics or college diploma (DEC) in electrical engineering, or any other relevant training
- Experience in electrical troubleshooting, automation, and control
Work atmosphere
- Diversity and inclusion.
- Stimulating family atmosphere.
- Fun, dynamic, and supportive.
- Unlimited employees' recognition
Valmetal has a policy of non-discrimination in hiring.
Apply
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