- Act as a first responder for troubleshooting as well as for technical requests from customers and the sales team, both remotely and in person, using the Zendesk call management system
- Test parts under warranty
- Assist with the start-up of automated systems when required
- Help write service bulletins
- Train users on products or equipment as needed (service school, etc.)
- Visit farms as needed to perform testing and/or troubleshooting
Technical Writer – Parts and Operations Manuals
Saint-François-Xavier-de-Brompton
Competitive salary
3 weeks of vacation
Do you have a talent for turning complex mechanical systems into clear, user-friendly information? As a Technical Writer – Parts and Operations Manuals, you will play a key role in the user experience of our equipment by creating accurate, visual, and safety-focused documentation. If you enjoy working closely with engineering teams, the shop floor, and the field to make technical information accessible, this role is for you!
2025-12-16 12:00:00 a.m.
Valmetal
Duties and responsibilities
Social benefits
- Flexible schedule with accommodating office hours
- Time bank program
- Friday afternoons off year-round
- Up to 5 weeks of vacation per year, including 3 weeks starting at hire
- Group insurance
- 13 paid statutory holidays
- Telemedicine service
- Employer-contributed retirement plan
Your profile
- Excellent technical writing skills with the ability to simplify complex mechanical concepts.
- Proficiency in SolidWorks for creating exploded views and working with assemblies.
- Strong attention to detail, rigor, and excellent organizational skills.
- Excellent written communication skills in both French and English.
- Understanding of machine safety standards and best practices in technical documentation (IEC/ISO, ANSI, CSA, OSHA).
- Strong mechanical aptitude.
Qualifications
- DEP in Industrial Drafting or equivalent.
- Experience in manual writing (asset).
- Bilingualism in French and English required (written).
- Knowledge of ERP and PDM systems (asset).
Work atmosphere
- Diversity and inclusion.
- Stimulating family atmosphere.
- Fun, dynamic, and supportive.
- Unlimited employees' recognition
Valmetal has a policy of non-discrimination in hiring.
Apply
avantages
Benefits that make all the difference
Pension plan with employer contribution
Pension plan with employer contribution
We know how important it is to save for retirement. That’s why we created a retirement savings plan to match your contributions dollar-for-dollar. It’s our way of helping you build a bigger nest egg.
13 paid holidays
13 paid holidays
That’s more than labor standards. We add the Monday and Friday at Easter as well as 6 paid holidays at Christmas.
Friday afternoons off
Friday afternoons off
Enjoy a compressed 4-and-a-half-day work week and get more out of life all year long!
Up to 5 weeks of paid vacation
Up to 5 weeks of paid vacation
Including 3 weeks of vacation during the first year. We know that vacation time does a world of good and sufficient rest makes for a sharper team.
Telemedicine service
Telemedicine service
You can consult a doctor right from your computer or cell phone through our telemedicine subscription plan. Your significant other and children can use this service, too.
Group insurance
Group insurance
Group insurance (life, disability, drug insurance and treatment from health professionals) is provided to all staff.
4 days of family or personal leave
4 days of family or personal leave
32 hours per year, with 16 hours becoming available after 3 months of service, to help you get back on your feet or or to be paid if unused. What more could you ask for?
Many daytime factory positions
Many daytime factory positions
Think day shifts are hard to find? At Valmetal, we have them.
Flexible hours for office positions
Flexible hours for office positions
We genuinely care about your work-life balance and will accommodate your schedule.
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