- Enter orders into the computer system
- Generate production cards
- Respond to customer inquiries by phone or email
- Follow up on orders to ensure timely delivery
- Maintain strong business relationships with customers
- Organize and coordinate order preparation
- Request quotes and select transportation providers
- Track, analyze, and approve transportation costs
- Complete delivery documentation
- Submit pickup requests online (Dicom, Purolator, Gojit, UPS, etc.)
- Prepare customs and transportation documents
- Coordinate shipments and deliveries
- Plan transportation, book trucks, and schedule pickup times