- Enter orders into the computer system
- Generate production cards
- Respond to customer inquiries by phone or email
- Follow up on orders to ensure timely delivery
- Maintain strong business relationships with customers
- Organize and coordinate order preparation
- Request quotes and select transportation providers
- Track, analyze, and approve transportation costs
- Complete delivery documentation
- Submit pickup requests online (Dicom, Purolator, Gojit, UPS, etc.)
- Prepare customs and transportation documents
- Coordinate shipments and deliveries
- Plan transportation, book trucks, and schedule pickup times
Customer Service and Transportation Agent
Saint-François-Xavier-de-Brompton
Competitive salary
3 weeks of vacation
Seize the opportunity to put your talent to work in a position where customer relations, logistics and coordination are at the heart of the action! In this role, you'll be responsible for receiving and processing orders, following up with customers, and maintaining impeccable customer service. Come and join us!
2025-07-10 12:00:00 a.m.
Valmetal
Duties and responsibilities
Social benefits
- Friday afternoons off year-round
- Up to 5 weeks of vacation per year, including 3 weeks of vacation upon being hired
- Group insurance
- 13 paid holidays
- Telemedicine service
- Pension plan with employer contribution
Your profile
- Strong customer service orientation
- Ability to work well under pressure
- Respect for tight deadlines
- Adaptability and problem-solving skills
- Strong organizational skills and sense of responsibility
- Ability to work effectively in a team
- Knowledge of PowerWare software (an asset)
- Proficiency in Microsoft Office suite (Outlook, Word, Excel)
- Bilingualism (oral and written)
- Good stress tolerance
- Punctuality
- Courteous, helpful, and professional attitude
Qualifications
- 2 to 3 years of experience in a similar role
- Experience in customer service
- Experience in a manufacturing environment
Work atmosphere
- Diversity and inclusion.
- Stimulating family atmosphere.
- Fun, dynamic, and supportive.
- Unlimited employees' recognition
Valmetal has a policy of non-discrimination in hiring.
Apply
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