- Provide service and support to company users (HelpDesk)
- Prioritize and meet deadlines of user IT requests
- Install and configure computer equipment and software
- Maintain computer systems (updates)
- Manage inventory of IT equipment and licenses
- Manage user accounts
- Set up necessary documentation and procedures
- Train users
- Stay up-to-date on new technological developments available on the market
Electrical Engineering Technician
Saint-François-Xavier-de-Brompton
Competitive salary
3 weeks of vacation
If you have a vocational diploma (DEP) in IT and experience in network and systems management, love problem-solving, are passionate about customer experience and rigorous in your approach, then we have the ideal position for you. Send us your application now!
2024-10-17 12:00:00 a.m.
Valmetal
Duties and responsibilities
Social benefits
- Flexible schedule with convenient office hours
- Friday afternoons off year-round
- Up to 5 weeks of vacation per year, including 3 weeks of vacation upon being hired
- Group insurance
- 13 paid holidays
- Telemedicine service
- Pension plan with employer contribution
Your profile
- Committed to providing excellent service and efficiently meeting user needs
- Familiar with Microsoft 365 technologies and platform and Active Directory
- Knowledge of wired and wireless networks (network protocols)
- Analytically minded and able solve problems effectively
- High concern for customer satisfaction
- Able to juggle multiple tasks and priorities simultaneously (organized/autonomous)
- Recognized for expertise, diligence and passion
- High tolerance for stress and ambiguity
- Valid driver’s license and personal vehicle to travel between the company's sites
- Desire to learn and stay up to date with the latest technologies and trends
- Proficient in both French and English, spoken and written
Qualifications
- College diploma in IT or related field OR equivalent with professional experience
- Minimum 3 year of IT experience in this role and duties
Work atmosphere
- Diversity and inclusion.
- Stimulating family atmosphere.
- Fun, dynamic, and supportive.
- Unlimited employees' recognition
Valmetal has a policy of non-discrimination in hiring.
Apply
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