Saint-François-Xavier-de-Brompton
Competitive salary
3 weeks of vacation

If you have a vocational diploma (DEP) in IT and experience in network and systems management, love problem-solving, are passionate about customer experience and rigorous in your approach, then we have the ideal position for you. Send us your application now! 

2024-10-17 12:00:00 a.m.
Valmetal
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Duties and responsibilities

  • Provide service and support to company users (HelpDesk) 
  • Prioritize and meet deadlines of user IT requests 
  • Install and configure computer equipment and software 
  • Maintain computer systems (updates) 
  • Manage inventory of IT equipment and licenses 
  • Manage user accounts 
  • Set up necessary documentation and procedures 
  • Train users 
  • Stay up-to-date on new technological developments available on the market 

Social benefits

  • Flexible schedule with convenient office hours
  • Friday afternoons off year-round
  • Up to 5 weeks of vacation per year, including 3 weeks of vacation upon being hired
  • Group insurance
  • 13 paid holidays
  • Telemedicine service
  • Pension plan with employer contribution
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Your profile

  • Committed to providing excellent service and efficiently meeting user needs 
  • Familiar with Microsoft 365 technologies and platform and Active Directory 
  • Knowledge of wired and wireless networks (network protocols) 
  • Analytically minded and able solve problems effectively 
  • High concern for customer satisfaction 
  • Able to juggle multiple tasks and priorities simultaneously (organized/autonomous) 
  • Recognized for expertise, diligence and passion 
  • High tolerance for stress and ambiguity 
  • Valid driver’s license and personal vehicle to travel between the company's sites 
  • Desire to learn and stay up to date with the latest technologies and trends 
  • Proficient in both French and English, spoken and written 

Qualifications

  • College diploma in IT or related field OR equivalent with professional experience 
  • Minimum 3 year of IT experience in this role and duties 
Work atmosphere

Work atmosphere

  • Diversity and inclusion.
  • Stimulating family atmosphere.
  • Fun, dynamic, and supportive.
  • Unlimited employees' recognition
Valmetal has a policy of non-discrimination in hiring.
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