- Provide service and support to users of office automation software and information systems, and handle IT requests from staff members
- Provide service and support to the production team on computer and network systems, including system enhancements
- Ensure the optimal use of existing technologies, maximize their efficiency, and ensure their evolution
- Prioritize IT requests from users and meet deadlines
- Ensure the availability, operation, maintenance, security, and development of IT infrastructure, including the telecommunications network, computer equipment, information systems, office software, Internet services, and the central telephone system
- Support and advise the company's various customers in analyzing their needs, recommend solutions and technological orientations, and ensure their integration
- Ensure data and software security
- Monitor operating system and software updates
- Prepare and maintain automation plans for IT systems management, including workstations, user accounts, etc.
- Define, monitor, and ensure compliance with standards
- Configure, install, and maintain computer workstations (offices and plants)
- Ensure quality service for all IT operations
- Ensure the creation of procedures and documentation for our computer systems and networks
- Manage, maintain, and improve the surveillance, alarm, and telephone systems
- Closely follow new technological developments in the market
- Train users on software or work methods as needed
Network and Systems Technician (level 2-3)
Saint-François-Xavier-de-Brompton
Competitive salary
3 weeks of vacation at hiring
Have a diploma of vocational studies in computer science and experience in network and systems management? Enjoy problem-solving and working with customers? We have the ideal position. Send us your application now!
2025-12-11 12:00:00 a.m.
Valmetal
Duties and responsibilities
Social benefits
- Flexible schedule with work hours that support work–life balance
- Friday afternoons off year-round
- Up to 5 weeks of vacation per year, including 3 weeks starting at hiring
- Group insurance plan
- 13 paid holidays
- Telemedicine service
- Retirement plan with employer contributions
Your profile
- High commitment to customer satisfaction
- Able to work in a team and deal with stakeholders from different backgrounds
- Recognized for your expertise, diligence and passion
- High tolerance for stress and ambiguity
- Organized and responsible
- Quick thinking and able to solve problems quickly
- Able to learn quickly and be self-taught
- Bilingual, both written and spoken (a must)
Qualifications
- College diploma in computer science or related field OR equivalent with professional experience
- Minimum 1 year of IT experience with this role and associated tasks
- Experience in user support and problem-solving related to application use
- Knowledge of network protocols used to transmit and retrieve information between computers
- Knowledge of wired and wireless networks, network operating systems, and security systems
- Able to program certain task automation actions to reduce wasted time
- Knowledge of the languages used to automate tasks, extract data, etc. e.g.: PowerShell (asset)
- Familiarity with hypervisors and virtual machines (VMware)
- Mastery of Active Directory management, including group creation, access rights management, user creation, etc.
- Familiarity with the technologies and platforms of Microsoft Office 365, Microsoft Windows, Microsoft SQL Server, RDS, etc.
Work atmosphere
- Diversity and inclusion.
- Stimulating family atmosphere.
- Fun, dynamic, and supportive.
- Unlimited employees' recognition
Valmetal has a policy of non-discrimination in hiring.
Apply
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