- Provide service and support to company users (HelpDesk)
- Prioritize and meet deadlines of user IT requests
- Install and configure computer equipment and software
- Maintain computer systems (updates)
- Manage inventory of IT equipment and licenses
- Manage user accounts
- Set up necessary documentation and procedures
- Train users
- Stay up-to-date on new technological developments available on the market
IT Technician
Saint-Germain-de-Grantham
Competitive salary
3 weeks of vacation
Do you thrive on problem-solving and enjoy delivering a great user experience? Under the supervision of the IT Director, you’ll be at the heart of our IT infrastructure, providing technical support to users, ensuring systems run smoothly, and contributing to the company’s technological evolution. Motivated, curious, and detail-oriented Level 1 IT Technician ? We want to meet you!
2025-09-30 12:00:00 a.m.
Valmetal
Duties and responsibilities
Social benefits
- Flexible schedule with convenient office hours
- Friday afternoons off year-round
- Up to 5 weeks of vacation per year, including 3 weeks of vacation upon being hired
- Group insurance
- 13 paid holidays
- Telemedicine service
Your profile
- Committed to providing excellent service and efficiently meeting user needs
- Familiar with Microsoft 365 technologies and platform and Active Directory
- Knowledge of wired and wireless networks (network protocols)
- Analytically minded and able solve problems effectively
- High concern for customer satisfaction
- Able to juggle multiple tasks and priorities simultaneously (organized/autonomous)
- Recognized for expertise, diligence and passion
- High tolerance for stress and ambiguity
- Valid driver’s license and personal vehicle to travel between the company's sites
- Desire to learn and stay up to date with the latest technologies and trends
- Proficient in both French and English, spoken and written
Qualifications
- College diploma in IT or related field OR equivalent with professional experience
- Minimum 3 year of IT experience in this role and duties
Work atmosphere
- Diversity and inclusion.
- Stimulating family atmosphere.
- Fun, dynamic, and supportive.
- Unlimited employees' recognition
Valmetal has a policy of non-discrimination in hiring.
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